Hello all,
As a reminder, it is a New Year and you are encouraged to visit the Resident Portal available through Action Property Management to view items such as monthly assessments, budget items, architectural application processes, and much more.
Please note a Resident Portal App is available as well. Please visit https://resident.actionlife.com/Account/Login to login or sign up or visit your devices app store to download the Resident Portal App.
Dear Harbor Ridge Crest Homeowners:
This letter is to inform you that an error was made on the January 2021 billing statements originally mailed to you. The January 2021 billing statement incorrectly lists the regular monthly assessment as $687.00 plus a special assessment of $27.00.
The special assessment line item of $27.00 has been eliminated. The actual monthly assessment starting January 1, 2021 is $687.00 total.
Action Property Management apologizes for any confusion this may have caused. New billing statements will be mailed to you.
If you make your monthly payments through your bank to automatically issue a check each month, the correct amount should be $687.00 total starting January 1, 2021. Please contact your bank to ensure the correct amount is issued.
If you already paid the incorrect $714.00, the $27.00 overpayment will be credited toward your February payment.
Again, we apologize for any confusion this may have caused.
You can view your account online at www.resident.actionlife.com or you may contact Action Property Management at (949) 450-0202 or communitycare@actionlife.com.
Sincerely,
Action Property Management
Action’s Community Care department is the first line of customer service. Community Care can address common area maintenance issues, statement billing, payment questions, Resident Portal access questions and emergency assistance for things like a leaking pipe. Homeowners should call Community Care first at 949-450-0202 or email at communitycare@actionlife.com. If your reason for contacting Community Care is urgent, call, don’t email.
If you are experiencing an after hours emergency or weekend emergency, call Action Property Management at 949-450-0202 or 1-800-400-2284 and follow the prompts to be directed to after hours service.
